Dear Shannon,
On Sat, 2004-11-13 at 16:09 +0000, Shannon Baker wrote:
> Wow, this is my first experience with an open source project (even as a
> user) and I must say that it does not live up to the hype and expectations.
We try to help as best as can, but we can't fix bugs in other (closed
source) applications. We don't have access to them, and we don't have
the manpower to do so.
> As a matter of fact, this sounds a lot more like a Microsoft response. It
> is not our fault it is theirs...tell them to fix it.
Why is stating the facts a bad thing? Comparing our response to a
Microsoft response doesn't help fixing your issue at all.
> If, as you state, the rtf spec is large and complex how can you say, without
> any more checking or investigation that the issue is not the fault of
> AbiWord but is the fault of Dataviz?
We know for a fact that our generated RTF is the most compliant in the
world, only second to MS Word generated RTF itself.
> This is especially true since .doc
> files from AbiWord don't sync either. While those from OpenOffice do.
The .doc files we generate are _RTF documents_ renamed as .doc. Hence
they don't sync either (they have the same content!).
We're sorry we can't help you with this issue. What I would propose to
you is sending an example RTF file generated by AbiWord to the creators
of Dataviz. They can investigate the issue, and see if their RTF support
is compliant or not.
If we are to blame, please tell us why. We can only verify our documents
against the official specification. We are as compliant as one can be.
Regards,
Marc
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Received on Sat Nov 13 17:41:24 2004
This archive was generated by hypermail 2.1.8 : Sat Nov 13 2004 - 17:41:24 CET