Re: computer crash--HELP, PLEASE

From: Ryan Pavlik <abiryan_at_ryand.net>
Date: Tue Oct 18 2005 - 23:07:12 CEST

Boston KRK wrote:

>SOMEONE PLEASE HELP!
>
>I have a serious problem with Abiword. My computer has
>limited CPU, but enough to run Microsoft XP (Home
>Edition.) I installed foxfire and abiword with the
>idea of eventually deleting Microsoft Works 8. I also
>created a shortcut link to abiword. I'm not sure why,
>but when I turn on the computer it goes immediately to
>this page, which uses too much RAM and the computer
>crashes. My mouse doesn't work at all. Neither does
>control/alt/delete. I have to turn off the computer.
>
>Is my computer ruined? What can I do?
>
>Kevin Kouns
>bostonkrk@yahoo.com
>
>
First of all, don't panic. I'm the resident Windows guy among the Abi
folk. First of all, I need more information. What page does your
computer go to? Is it a web site? Do you have dial up internet? Did
you uninstall or delete anything from your computer? Where did you
download Mozilla Firefox from? What version of AbiWord did you
download? What statistics do you know about your computer?

Answers to any or all of these questions would help me greatly help you
resolve your problem. It will also help us figure out if it's a problem
with AbiWord, your computer, or something else.

Thanks!

Ryan
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Received on Tue Oct 18 23:32:06 2005

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